Frequently Asked Questions

We are open from 8:00 a.m. to 10:00 p.m. Last wash is at 8:30 p.m.

Yes, we are fully attended. There is always someone on hand to help out if you have a question or need assistance.

Our machines accept cash, card, or the Shamrock Loyalty Card.

We have 60 pound machines that can handle your bulky items. 

Yes, we have plenty of parking.

We have a vending machines on-site with snacks and beverages.

We have a soap vending machine on-site.

Yes, we sell plastic laundry bags out of the vending machine for $1.25. We also sell two sizes of nylon branded Shamrock laundry bags with a strap. The small size is $7 plus Ohio Sales tax and the large bag is $10 plus Ohio Sales Tax.

Yes, we have both 60 and 40 pound machines that can handle King size comforters. We also have specialty comforter settings on our washing machines.

No, Shamrock Coin Laundry is locally owned and operated right here out of Cincinnati, Ohio!

Our modern, high-efficiency machines are designed to get you in and out quickly. Most loads wash in about 25 minutes and drying usually takes around 25 minutes. That means you can wrap up your entire laundry visit—minus folding—in less than an hour, saving both time and money.

Our laundry drop-off service makes doing laundry simple and hassle-free! Just bring in your dirty clothes, and our team will wash, dry, and neatly fold them for you. We use high-quality detergents and handle your items with care. All you have to do is drop them off and pick them up clean, fresh, and ready to wear\ within 24 hours. It’s perfect for anyone who wants to save time or avoid doing laundry at home. Simply drop off your clothes, and we’ll take care of the rest!

You can drop off your laundry any time between 8:00 a.m. - 10:00 p.m. If you want your clothes back the same day they must be dropped off by noon.

We use Power Pax Laundry Detergent but you can upgrade to Tide, Gain  option for a small upcharge. We have Free and Clear options available as well. 

There is a $15 minimum for all wash and fold orders.

No. We always keep out client's clothes separate from one another. 

Your clothes will be ready for pick up in 24 hours. If you want them back the same day they must be dropped off before noon.

You’ll receive text update letting you know your order has been completed.

We typically don't separate lights and darks. We use color catchers in our wash process. We can separate upon request.

Yes, we will hang your clothes at no extra cost if you provide the hangers. If we provide the hangers it is $0.50/hanger.

Please put any clothing that needs special attention in a small bag with a note on what you need done. We will do the best we can. If, however, you pretreat a stain as soon as it happens, the odds go up that it will be successful in removing the stain.

For Wash & Fold Customers
One of the most common questions we get is about how we calculate weight. If you drop your laundry off with us, we take care of that for you — we weigh everything before it’s washed and folded so you know exactly what you’re being charged for.

For Pick-Up & Delivery Customers
Because everyone’s laundry habits are a little different, there’s no exact number that fits every household. However, we do see some consistent patterns. Most individuals with a typical week’s worth of laundry fall in the 15–20 pound range. Families tend to vary more — especially since children’s clothes are lighter — but a family of four usually ends up around 30–40 pounds per load.

If you’d like a quick estimate before scheduling, you can always toss your laundry basket on a bathroom scale to get a pretty close idea of the total weight.

Laundry pickup and delivery is a convenient service where we come to you! Simply schedule a pickup online or through our app, and our team will collect your dirty laundry right from your home or business. We wash, dry, and neatly fold your clothes using quality products and professional care. Once everything is fresh and clean, we deliver it back to your doorstep—ready to wear. This service saves you time and effort, making laundry day completely stress-free.

We service the following zip codes:

41011, 41014, 41016, 41071, 41073, 41074, 41075, 45001, 45002, 45051, 45202, 45203, 45204, 45205, 45206, 45207, 45208, 45209, 45211, 45212, 45213, 45214, 45215, 45216, 45217, 45219, 45220, 45221, 45223, 45224, 45225, 45226, 45227, 45229, 45232, 45233, 45236, 45237, 45238, 45239, 45242, 45247, 45248

We pick up and deliver Monday - Friday, between 8:00 a.m. and 6:00 p.m.

Your clothes will be returned in 24 hours, unless you have a pickup on Friday. Friday orders will be returned on Monday.

There is a $40 minimum plus Ohio sales tax for pickup and delivery service.

If you sign up for weekly or biweekly service, it is only $2.00/lb. If you only use our service from time to time it is $2.25/lb.

For Wash & Fold Customers
One of the most common questions we get is about how we calculate weight. If you drop your laundry off with us, we take care of that for you — we weigh everything before it’s washed and folded so you know exactly what you’re being charged for.

For Pick-Up & Delivery Customers
Because everyone’s laundry habits are a little different, there’s no exact number that fits every household. However, we do see some consistent patterns. Most individuals with a typical week’s worth of laundry fall in the 15–20 pound range. Families tend to vary more — especially since children’s clothes are lighter — but a family of four usually ends up around 30–40 pounds per load.

If you’d like a quick estimate before scheduling, you can always toss your laundry basket on a bathroom scale to get a pretty close idea of the total weight.

No. When you place your order, just let us know where you will be leaving your laundry so our driver knows where to find it. Be sure to leave it in a secure location.

Yes. When you place your order, there is a place where you can specify any laundry instructions. 

We ask for your credit card information when you place your order. Your card will not be charged until your laundry is completed. 

No. You have the option to cancel at any time, but we know that you will stick with us as long as we continue to give you great service. 

After you choose your service plan and complete your sign-up, we’ll send a confirmation text to get you started. From there, you’ll receive updates at each step — including a reminder the night before pickup, a notification when your laundry is collected, and messages throughout the cleaning process. Once everything is freshly washed and ready, you’ll get a final text letting you know your order has been delivered the next day.

We recommend putting your laundry in a laundry bag or a trash bag. 

Yes. You can log into your account and place your orders on hold until you return from your vacation.

Follow this link on a video tutorial:

How to update my account

Use this following link for a video tutorial:

How to update my order

Every new customer for our pickup and delivery receives a customized Laundry Bag. This can be used to put in your laundry each service. We wash this bag at every service.

Yes, we will hang your clothes at no extra cost if you provide the hangers. If we provide the hangers it is $0.50/hanger.

Please put any clothing that needs special attention in a small bag with a note on what you need done. We will do the best we can. If, however, you pretreat a stain as soon as it happens, the odds go up that it will be successful in removing the stain.

When placing your order, you’re welcome to let us know exactly where we should pick up or drop off your laundry. Customers commonly choose spots like the front or back porch, behind a gate, under a covered patio to keep everything dry, or even inside an unlocked garage. Apartment residents sometimes coordinate with their building manager as well. As long as you give us permission, we’ll return your freshly cleaned items to the same location you selected.

Yes, we proudly serve both residential customers and a wide range of commercial clients. Our commercial partners include hotels, salons, spas, Airbnbs and VRBOs, catering and event venues, cleaning companies, restaurants, and businesses that need uniform care.

You’re free to decide exactly where we should pick up and drop off your laundry. Most customers choose a spot that keeps their items protected from the weather, such as a porch, garage, or right at the door. Just make sure to share your preferred pickup and delivery locations when you sign up so we can follow your instructions.

We wash and dry your clothes, then use a professional iron to press your clothes. 

Typical items that are laundered and pressed are dress shirts, linens for restaurants such as napkins and tablecloths, and bed sheets.

Minimum order is $15 plus Ohio Sales Tax for in store drop off and $40 plus Ohio Sales Tax for pickup and delivery.

Yes, but we ask you to separate what you want laundered and pressed in a separate bag labeled so we know what needs to be pressed.

Items will come back in a plastic garment bag on a hanger unless you selected the pressed/folded option. The pressed/folded option will put your garment in a plastic apparel bag.

Typically it is next day with your items. However, if there are lot of press items then turnaround time may be a little longer. The store will reach out to discuss timeframe if there is a large amount of items to be pressed.

For Wash & Fold Customers
One of the most common questions we get is about how we calculate weight. If you drop your laundry off with us, we take care of that for you — we weigh everything before it’s washed and folded so you know exactly what you’re being charged for.

For Pick-Up & Delivery Customers
Because everyone’s laundry habits are a little different, there’s no exact number that fits every household. However, we do see some consistent patterns. Most individuals with a typical week’s worth of laundry fall in the 15–20 pound range. Families tend to vary more — especially since children’s clothes are lighter — but a family of four usually ends up around 30–40 pounds per load.

If you’d like a quick estimate before scheduling, you can always toss your laundry basket on a bathroom scale to get a pretty close idea of the total weight.