Frequently Asked Questions
Laundromat
What are your hours?
We are open from 8:00 a.m. to 10:00 p.m. Last wash is at 8:30 p.m.
Are you attended?
Yes, we are fully attended. There is always someone on hand to help out if you have a question or need assistance.
Are you a coin or credit card laundromat?
Our machines accept cash, card, or the Shamrock Loyalty Card.
Do you have large machines?
We have 60 pound machines that can handle your bulky items.
Do you have parking?
Yes, we have plenty of parking.
Do you have snacks?
We have a vending machines on-site with snacks and beverages.
Do you have detergents if I forgot mine?
We have a soap vending machine on-site.
In-Store Wash & Fold
What is In-Store Wash & Fold?
Our laundry drop-off service makes doing laundry simple and hassle-free! Just bring in your dirty clothes, and our team will wash, dry, and neatly fold them for you. We use high-quality detergents and handle your items with care. All you have to do is drop them off and pick them up clean, fresh, and ready to wear\ within 24 hours. It’s perfect for anyone who wants to save time or avoid doing laundry at home. Simply drop off your clothes, and we’ll take care of the rest!
What are your wash and fold hours?
You can drop off your laundry any time between 8:00 a.m. - 10:00 p.m. If you want your clothes back the same day they must be dropped off by noon.
What kind of detergent do you use when you wash my clothes?
We use Power Pax Laundry Detergent but you can upgrade to Tide, Gain option for a small upcharge. We have Free and Clear options available as well.
Is there a minimum order?
There is a $15 minimum for all wash and fold orders.
Do you wash my clothes with other clothes?
No. We always keep out client's clothes separate from one another.
When will I get my clothes back?
Your clothes will be ready for pick up in 24 hours. If you want them back the same day they must be dropped off before noon.
Do you separate lights and darks?
We typically don't separate lights and darks. We use color catchers in our wash process. We can separate upon request.
Do you hang clothes
Yes, we will hang your clothes at no extra cost if you provide the hangers. If we provide the hangers it is $0.10/hanger.
Do you treat stains?
Please put any clothing that needs special attention in a small bag with a note on what you need done. We will do the best we can. If, however, you pretreat a stain as soon as it happens, the odds go up that it will be successful in removing the stain.
Pickup & Delivery
What is Pickup & Delivery?
Laundry pickup and delivery is a convenient service where we come to you! Simply schedule a pickup online or through our app, and our team will collect your dirty laundry right from your home or business. We wash, dry, and neatly fold your clothes using quality products and professional care. Once everything is fresh and clean, we deliver it back to your doorstep—ready to wear. This service saves you time and effort, making laundry day completely stress-free.
When do you pickup and deliver?
We pick up and deliver Monday - Friday, between 9:00 a.m. and 5:00 p.m.
What is the turnaround time?
Your clothes will be returned in 24 hours, unless you have a pickup on Friday. Friday orders will be returned on Monday.
Is there a minimum order?
There is a $40 minimum plus ohio sales tax for pickup and delivery service.
How much does pickup and delivery cost?
If you sign up for weekly or biweekly service, it is only $2.00/lb. If you only use our service from time to time it is $2.25/lb.
Do I need to be home to use this service?
No. When you place your order, just let us know where you will be leaving your laundry so our driver knows where to find it. Be sure to leave it in a secure location.
Can I make a special request on how I want my laundry done?
Yes. When you place your order, there is a place where you can specify any laundry instructions.
Is there a contract or long term commitment?
No. You have the option to cancel at any time, but we know that you will stick with us as long as we continue to give you great service.
When I schedule an order, how will I be billed?
We ask for your credit card information when you place your order. Your card will not be charged until your laundry is completed.
What do I put my laundry in?
We recommend putting your laundry in a laundry bag or a trash bag.
Can I put my pickups on hold while I'm on vacation?
Yes. You can log into your account and place your orders on hold until you return from your vacation.
Do you wash my laundry bag?
Every new customer for our pickup and delivery receives a customized Laundry Bag. This can be used to put in your laundry each service. We wash this bag at every service.
Do you hang clothes?
Yes, we will hang your clothes at no extra cost if you provide the hangers. If we provide the hangers it is $0.10/hanger.
Do you treat stains?
Please put any clothing that needs special attention in a small bag with a note on what you need done. We will do the best we can. If, however, you pretreat a stain as soon as it happens, the odds go up that it will be successful in removing the stain.